Basic Business Etiquette “No-Nos”

Business etiquette? Who needs it?

Well, anyone in business does. Because without it, you can leave a bad impression on clients and customers and drive away business.

Nobody wants to tell you you have bad manners

The problem is, nobody wants to tell you you have bad manners or when you make a blunder. It’s a taboo subject. And it’s bad manners to tell someone else they have bad manners.

That is why businesses and corporations call in etiquette consultants to work with employees at all levels in the business. The high-paid executive can lose a million dollar account, or a front-desk clerk can leave a bad impression on a customer who will then tell many of his or her friends, thus losing not only the immediate business, but potential business.

Consultants cover all types of topics, from grooming, to sexual harassment.

Here are some quick business etiquette “no-nos” you can take to your business environment:

  • Crossing in front of someone
  • Interrupting
  • Pointing
  • Staring
  • Whispering
  • Fidgeting
  • Laughing loudly
  • Cracking your knuckles
  • Backslapping
  • Using toothpicks in public
  • Chewing gum in public (yes, this is a no-no)
  • Coughing/sneezing uncovered
  • Checking your watch

Now, in secret, how many of these do you do…and won’t do again!

–excerpted from The Etiquette Advantage: Rules for the Business Professional, by June Hines Moore


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